Learn exactly how Cricxe collects, uses, and protects your personal information — with full transparency.
Cricxe online gaming platform ("Cricxe", "we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains how your personal information is collected, processed, stored, and protected when you use Cricxe's website, mobile application, or any of our other services.
By using Cricxe's services, you agree to this Privacy Policy. This Policy is part of Cricxe's Terms & Conditions an integral part. We may update this Policy from time to time — you will be notified of any changes.
Cricxe believes you should have full control over your own data. That's why we are always transparent about what information we collect, why we collect it, and how we use it.
This Policy applies to all Cricxe users, whether accessing the platform from Bangladesh or anywhere else in the world.
Cricxe collects information in three ways: what you provide directly, what is collected automatically as you use the platform, and what is obtained from legitimate third parties.
Cricxe never stores your full bank card number or PIN. All payment information is handled by secure payment gateways.
Cricxe uses your information only for specific, legitimate purposes. We never collect or use data beyond what is necessary.
| Purpose of Use | Required Information | Legal basis |
|---|---|---|
| Account creation and management | Name, Email, Mobile Number | Agreement |
| Identity Verification (KYC) | NID / Passport | Legal obligations |
| Payment Processing | Payment Information | Agreement |
| Fraud Prevention | IP, device, logs | Legitimate Interest |
| Customer Support | Contact History | Agreement |
| Marketing & Promotions | Email, preferences | Consent |
| Responsible Gaming | Gaming History | Legitimate Interest |
You can unsubscribe from marketing communications at any time. This will have no effect on your account or access to our services.
The Cricxe website uses cookies and similar technologies (such as local storage and web beacons) to enhance your browsing experience and ensure the platform functions properly.
You can disable cookies at any time through your browser settings. Note that turning off essential cookies may cause certain features to stop working.
Cricxe does not share tracking data with third-party advertising networks.
Cricxe follows the highest industry standards to protect your personal information. Our security framework is regularly audited and updated by independent third parties.
Data is retained for as long as your account remains active. After closure, certain information is kept for a legally required period (typically 5 years), after which it is securely deleted.
Keep your password and login credentials private. Never share your password with anyone — Cricxe staff will never ask for it.
Cricxe never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties.
All third parties are required to comply with Cricxe's privacy standards and are not permitted to use your information for their own purposes.
Cricxe never sells, rents, or trades your data. Your information belongs to you alone.
Cricxe believes every user should have control over their own data. You have the following rights:
To find out what information Cricxe holds about you, submit a request to our support team. We will respond within 30 business days.
You can correct any inaccurate or outdated information directly from your account settings or by contacting Support.
If you close your account, you may request that your data be deleted beyond what we are legally required to retain.
You may object to your data being used for marketing or profiling purposes — this will not affect your core service.
You may request a copy of your data in a portable format (JSON or CSV).
In certain circumstances, you may request that the processing of your data be restricted to specific purposes.
Cricxe strictly does not provide services to anyone under the age of 18. Collecting or storing data from minors is against our policy.
If a minor accidentally registers on Cricxe and we become aware of it, the account is immediately closed and all collected data is deleted.
If your child has accidentally accessed Cricxe, contact our support team immediately. We will act promptly and delete all associated data.
Cricxe may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.
For significant changes, you will be notified in advance by email or in-app notification. Continued use of Cricxe after any changes takes effect will be considered your acceptance of the updated Policy.
To view the policy history or request a copy of a previous version, please contact Support.
For any questions about the Privacy Policy, to exercise your rights over your data, or to submit a complaint, please contact Cricxe's Data Protection team.
We respond within 30 business days of receiving your request. Complex cases may take additional time — you will be notified in advance if that is the case.
A quick overview of the key pillars of our security framework
Every data transmission on your account is protected with the same level of encryption used by banks. No one can intercept it in transit.
Independent security experts regularly audit Cricxe's systems to ensure there are no vulnerabilities.
Enabling 2FA makes unauthorized access to your account virtually impossible.
Cricxe never sells your personal data or provides it to third parties for profit.
View, correct, or delete your data — all rights are yours. Submit a request to Support at any time.
We do not collect or store information from individuals under 18 years of age under any circumstances.
Here you'll find answers to the most frequently asked questions about our Privacy Policy.
To learn more FAQ page Go.
Your privacy and security are our top priority at Cricxe. Register safely and enjoy the best gaming experience in Bangladesh.
18+ | Play Responsibly | Terms and Conditions · Responsible Gaming