Your wellbeing is our priority

Cricxe Responsible Gaming — Keep the fun. Keep the control.

Gaming should be entertainment, not stress or harm. Cricxe is always here to help you build healthy, responsible gaming habits.

Responsible Gaming What Does It Mean?

Responsible gaming means playing in a way where you stay in control — of both your time and your money. At Cricxe, we believe gaming is at its best when a member plays healthily and happily.

For us, responsible gaming isn't just a rulebook — it's part of how we operate every day. We want gaming to always be a source of joy for you, not an escape.

Cricxe offers a range of protection tools you can activate yourself. If you're struggling, don't keep it to yourself — our support team is non-judgmental and ready to help.

"When gaming stops being fun and starts feeling like a burden, it's time to seek help. Cricxe is always here to offer that support."

18+
Age restriction is mandatory
24/7
Bangla Support
5+
Protection Tools Available
0 BDT
Cost of Using Protection Tools

Go to your account settings to activate any protection tool, or reach out to us via live chat.

Cricxe's Protection Tools

These tools are completely free and can be activated at any time

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. A 24-hour delay applies if you want to increase them.

Loss limit

Decide in advance how much you're willing to lose in a given period. Once you reach that limit, betting is automatically paused.

Session Time Limit

Set a limit on how long you play in a single session. When the time is up, you'll receive an automatic break reminder to keep you aware.

Cooling-Off Period

Take a voluntary break from 1 day up to 6 weeks. Deposits will be suspended for the duration. Your account will not reopen automatically when the break ends.

Self-Exclusion

Exclude yourself from the platform entirely for anywhere between 6 months and permanently. There is no way to reopen your account while the exclusion is active.

Reality Check Notifications

Pop-up messages appear at set intervals to remind you how long you've been gaming. This helps you stay aware.

Of the Problem Recognize the Signs

Gaming addiction doesn't develop overnight. Some warning signs appear early — stay alert if you notice them in yourself or someone you know.

Spending Over Budget

Using money set aside for household expenses or savings to play is a serious warning sign.

Chasing Losses

Trying to win back what you've lost by playing again — this is one of the most common traps.

Hiding it from family or friends

If you start hiding how much you're gaming or losing, it's a sign that your habits are getting out of control.

Discomfort when not gaming

Feeling restless, irritable, or unable to focus when you can't play is a warning sign.

Sleep, work, or studies affected

Losing sleep or neglecting work and studies because of gaming.

Gaming with debt

Gaming with borrowed money or loans is a serious sign of addiction.

Getting Help Steps

Acknowledging the problem is the bravest step you can take. Cricxe will be with you every step of the way after that.

1
Assess yourself

Review the self-assessment questions below. Answer honestly — this is just for you.

2
Activate Protection Tools

Set a deposit limit or cooling-off period — you can do this directly from your account settings.

3
Talk to Cricxe Support

Message us via live chat or email. We don't judge — we help.

4
Use self-exclusion if needed

If you need a longer break, use self-exclusion. Once active, you will no longer receive any promotional notifications.

5
Seek professional support

Beyond Cricxe support, you can also consult a professional counsellor. Seeking professional help is not a sign of weakness — it takes courage.

Limits & Protection Full List

A summary of all protection options available on Cricxe

Protection Tools Active hours To change Availability
Daily deposit limit Immediate 24-Hour Delay to Increase Set it yourself
Weekly Deposit Limit Immediate 24-Hour Delay to Increase Set it yourself
Monthly Deposit Limit Immediate 24-Hour Delay to Increase Set it yourself
Loss limit Immediate From the next period Set it yourself
Session Time Limit Immediate At Any Time Set it yourself
Reality Check Notifications Immediate At Any Time Set it yourself
Cooling-Off (1 day – 6 weeks) Immediate Not until the period ends Set it yourself
Self-Exclusion (6 Months – Permanent) Immediate Via Support After Expiry With Support Assistance

On your own Assess Yourself

These questions are designed to help you reflect on your gaming habits. Answer honestly — this is just for you.

If most of your answers are "Yes," it may be time to take stock. Cricxe's protection tools and support team are here to help.

Keep in Mind

This assessment is not medical advice — it's a tool to raise awareness. For serious concerns, please seek professional help.

1. Do you spend more than your set budget?
Often yes Sometimes No
2. Do you play again to chase losses after losing?
Often yes Sometimes No
3. Is gaming affecting your sleep or work?
Often yes Sometimes No
4. Have you ever lied to family or friends about your gaming?
Yes No
5. Do you feel uneasy or restless when you are not gaming?
Often yes Sometimes No

If most of your answers are "No," you are within a healthy range. Stay mindful and check in with yourself regularly.

Children & Teenagers Protection

Cricxe is strictly not for anyone under 18. Age verification is a mandatory part of our registration process.

Parents can install parental control software on their devices to prevent children and teenagers from accessing online gaming platforms.

  • Lock your device and keep passwords out of children's reach.
  • Keep honest conversations with your family — talk openly about gaming.
  • If you have any concerns, contact Cricxe Support immediately.
If a Minor Registers

Once you notify us, your account will be closed immediately and all data will be deleted.

Cricxe's Responsible Gaming Commitment

We are committed to this — every member's mental and financial wellbeing will always matter more to us than our business. When a member is struggling, we stand by them, no questions asked.

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Free Tools
24/7 Support

Responsible Gaming questions about

Here you'll find answers to the most frequently asked questions about responsible gaming.

Learn more FAQ page Go.

Yes, limits can be increased — but only after a 24-hour delay. This delay is intentional, to prevent impulsive decisions made in the heat of the moment. Requests to lower a limit take effect immediately. You can manage this yourself from the settings page.

Yes. Your account balance remains completely safe during self-exclusion. Withdrawals can be made at the end of the exclusion period or by contacting us. No bonus or promotional emails will be sent during this time.

A cooling-off period is a short-term break (1 day to 6 weeks) — your account reactivates automatically once it ends. Self-exclusion is long-term (6 months or more) — even after it expires, you must manually reactivate your account through support. For serious issues, self-exclusion is the more effective option.

Yes. Family members who are concerned can also reach out to Cricxe Support. We will do everything we can to help while maintaining confidentiality. No account information will be shared without the account holder's consent, but general guidance and advice are always available.

Play responsibly — Cricxe is always by your side

Keep gaming fun, always. Register on Cricxe, use the protection tools, and play responsibly.

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